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Responsible gaming

Responsible gaming at new online casinos

Play only if you are 18 or older and it stays fun. A casino in its first years has little history to judge it by, so the limits you set yourself matter more than at a site you already know.

18+ only Limits before the welcome offer National Gambling Helpline 0808 8020 133
Last updated
Reading time
5 min read
Table of Content 11
  1. Before your first deposit
  2. Why new casinos need extra care
  3. Set a budget and stick to it
  4. Set a schedule
  5. Know when to walk away
  6. Start small at a new casino
  7. Self-exclusion and blocking
  8. Keep it adults only
  9. The tools to look for in your account
  10. Where to get help
  11. Responsible gaming questions

Before your first deposit

  1. Budget

    Decide what you can afford to lose this month and treat it as spent.

  2. Limits

    Set a deposit limit in the account before you claim any bonus.

  3. Small

    Deposit a small amount at an unknown casino and request a small withdrawal early.

  4. Time

    Set a session reminder or time limit, and stop when it ends.

  5. Help

    If it stops being fun, stop, and call the National Gambling Helpline, run by GamCare, on 0808 8020 133.

So what

Why new casinos need extra care

  • No track record

    A new casino has not had time to show how it handles withdrawals and complaints. Keep your first deposit small.

  • Big packages, many deposits

    Wagering is now capped at 10 times, but large welcome packages are spread over several deposits and can pull you into depositing more than you planned.

  • Check the UK licence

    UK rules, GAMSTOP and the complaints process only cover casinos with a UK Gambling Commission licence. Check the public register before you sign up.

  • Tools from day one

    If you cannot set a deposit limit in the account menu, do not deposit.

Full text

Set a budget and stick to it

Decide before you deposit how much you can afford to lose this month, and treat it as spent on entertainment. Never use money meant for rent, bills or debt, and never top up to win back a loss.

Set a schedule

Decide how long a session lasts and use the casino's reality check or session limit to remind you. Slots and crash games run a round every few seconds, so an hour costs more than it feels.

Know when to walk away

  • You are chasing losses or raising stakes to win back money.
  • You play when you are stressed, low or after drinking.
  • You hide how much you play from people close to you.
  • You borrow or use money set aside for something else.

If any of these sound familiar, read our page on gambling addiction.

Start small at a new casino

Deposit an amount you would accept losing to a failed withdrawal, and ask for a small cash-out early. Skip the welcome offer if its wagering would keep you playing longer than you planned.

Self-exclusion and blocking

Self-exclusion at one casino closes your account there only. GAMSTOP blocks you from every gambling site licensed in Great Britain at once, for 6 months, 1 year or 5 years, and it is free. It stays in place after the minimum period until you ask for it to be lifted.

GAMSTOP does not cover sites without a UK licence. To block those as well, add a device-wide tool such as Gamban or the free BetBlocker. Most UK banks also let you block gambling payments on your card in their app.

Keep it adults only

You must be 18 or older to gamble online, and UK-licensed casinos must check your age and identity before you can deposit or play. Keep casino logins private, use parental controls on shared devices and do not save payment details where children can reach them.

The tools to look for in your account

Every casino licensed in Great Britain must offer deposit limits, time-outs and self-exclusion. Look for the others before you deposit.

ToolWhat it doesWhen to use it
Deposit limitCaps how much you can deposit per day, week or monthBefore your first deposit
Loss limitStops play once you have lost a set amountWhen you start playing regularly
Session limit or reality checkLogs you out or reminds you after a set timeEvery session
Time-outLocks the account for a short break, from a day to a few weeksAfter a heavy loss or a bad day
Self-exclusionCloses the account for months or years at that casinoWhen you want to stop playing there
GAMSTOPBlocks you from every gambling site licensed in Great BritainWhen you want to stop playing anywhere

Free support in the UK

Where to get help

Free and confidential. You do not need to stop gambling before you contact them.

Numbers and services checked on each organisation's own site in October 2026.

Responsible gaming questions

What limits should I set at a new casino?

A deposit limit before your first deposit, then a loss limit and a session time limit. Set them lower than you think you need; lowering a limit usually applies at once, while raising one is often delayed.

Should I take the welcome bonus?

Only if you have read the terms. Wagering is capped at 10 times the bonus at UK-licensed casinos, but £100 at 10x still means £1,000 in bets before you can withdraw it, which can keep you playing longer than you planned.