The mistakes and the fixes
| Mistake | What happens | Fix |
|---|---|---|
| Not checking the licence | You play at a site outside UK rules | Search the domain on the public register |
| Skipping the terms | A withdrawal is held for a rule you missed | Read the withdrawal and bonus sections |
| Misreading the bonus | Winnings voided for a max bet breach | Note the max bet and eligible games |
| Stakes too high | The budget lasts minutes | Stake 1% to 2% of the session budget |
| Ignoring RTP and volatility | Faster losses than expected | Check the information screen |
| No limits | Spending more than planned | Set a deposit limit before playing |
| Not asking support | Small problems turn into disputes | Ask in writing and keep the reply |
Sites that advertise themselves as not on GAMSTOP
A casino that says it is not on GAMSTOP is telling you it has no UK licence. It is outside the UK rules on ID checks, stake limits, bonus wagering and complaints. If it refuses a withdrawal, no UK body can help.
If you notice a pattern
Chasing losses or depositing again straight after a loss are signs to take a break. Our gambling control guide lists the tools, and the National Gambling Helpline, run by GamCare, on 0808 8020 133 is free at any time.