The sections that matter
| Section | What to look for |
|---|---|
| Withdrawals | Minimum and maximum amounts, processing time, fees |
| Verification | Which documents and when |
| Bonuses | Wagering (max 10x), max bet, eligible games, win caps |
| Dormant accounts | When inactivity fees start, if any |
| Account closure | When the casino can close an account and what happens to the balance |
| Complaints | The process and the named dispute service |
Red flags
- Withdrawal limits so low that a big win would take months to pay.
- Clauses that let the casino void winnings for vague reasons.
- Bonus terms you can only see after you deposit.
- No named independent dispute service.
- No UK licence number in the footer.
Your rights
Unfair terms can be challenged under consumer law, and the Gambling Commission expects licensees to treat customers fairly. Keep copies of the terms on the day you accept them. Our customer support guide explains the complaints route.